skip navigation

Cancellation/Refund Policy

Updated (COVID) Summer Camp Refund Policy

During these uncertain times, VABA is observing an adjusted refund policy.  All deposits and payments are 100% refundable.    Refunds must be requested by 12:00 pm, the Saturday BEFORE camp begins.  After this day & time, no refunds of any kind will be granted for any reason.  For Phase II (outdoor camps), please see rain and postponement policy on Camp Info webpage (under "Phase II").


In the event that a VABA program is cancelled, for any reason, a 100% program-fee refund would be given (this does not include any online transaction service charges).

Any request for a refund or pro rata credit must be made via email to info@playvaba.org and must set forth the basis for the request. 

Updated (COVID) Winter League/Program Refund Policy

Please read VABA’s refund policy carefully before proceeding through registration. 

In light of the unusual circumstances regarding COVID-19, PLEASE NOTE THAT  in the event that VABA's Winter League program is  cancelled, families would  be eligible to receive  up to a 100% program-fee refund  (this does not include any online transaction service charges).  VABA will follow all state-mandated recommendations when determining viability of the winter league season.  School-related cancellations will dictate VABA cancellations.  If physical distancing  is required (i.e. Phase I or II), VABA will cancel its winter league season. 

If VABA's winter league season is cancelled prior to September 1, families will receive  a 100% program-fee refund.

If VABA's winter league season is cancelled between Sept. 1 and Oct. 31 families would receive a 100% program-fee refund, minus  30% total program cost.  

If VABA's winter league season is cancelled between Nov. 1 and Dec. 1, families would receive a 100% program-fee refund, minus 50% total program cost.   

Any league cancellation that occurs after Dec. 1, families would receive a pro-rated refund of the remaining balance based on the number of games played.  

THERE ARE ALWAYS A LIMITED NUMBER OF ROSTER SPOTS AVAILABLE.  REGISTRATIONS ARE PROCESSED ON A FIRST-COME, FIRST-SERVED BASIS.   Waiting to register could result in respective leagues/teams/rosters being full!  While we understand potential concerns for the unknown, VABA winter leagues require months of advance planning.   If school is in session (gyms are available for practice/games), VABA will plan on holding its winter league season (barring physical distancing requirements).  If physical distancing  is required, VABA will cancel its winter league season.  

PLEASE SEE BELOW. 

REFUND POLICY (notwithstanding state-mandated COVID-19  school-related  limitations):

All registrations require a minimum $100.00 non-refundable payment per program selection.

VABA will provide a refund under very limited circumstances, and VABA will not provide a refund for any reason if the request is made within 21 days of the start-date of any program.    With regard to team programs (winter leagues, Bruins AAU, etc.), no refund of any kind will be provided after a player is assigned to a team regardless of when the request for a refund is made.

Except with regard to team programs (winter leagues, Bruins AAU, etc.) VABA will provide a full refund provided (1) the request is made more than  21days prior to the start-date of the program  and (2) the basis for the request is either  an injury or illness the onset of which occurs prior to the start-date of the program  and is verified by a physician’s note or the player’s family relocates outside the Charlottesville/Albemarle area prior to the start-date of the program.  VABA will not provide a refund because of an injury or illness that occurs after the start-date of the program.  VABA will not provide a refund because the player’s family relocates outside of the Charlottesville/Albemarle area after the start-date of the program.

In its sole discretion, VABA may consider a pro rata credit that may be used against future registration fees if a player is injured after the start-date of the program and within the first half of the program and  the player’s spot can be filled by another registrant.

Except as expressly provided above VABA will not provide a refund or consider a pro rata credit.  To be clear, VABA will not provide a refund for any of the following reasons:

  1. Schedule conflicts
  2. Change of schedule
  3. Family emergency
  4. Participant changes his/her mind
  5. Parent changes his/her mind
  6.  Dissatisfied  with the coach
  7. Dissatisfied with the team assignment
  8.  Dissatisfied with the program
  9. Program is too challenging

Any request for a refund or pro rata  credit must be  made via email to  melissa@playvaba.org and must set forth the basis for the request.