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Cancellation/Refund Policy

COVID Winter League/Program Refund Policy

Please read VABA’s refund policy carefully before proceeding through registration.   This refund policy is presented as a REQUIRED step in our online registration portal.  No one is permitted to register without agreeing to the policy.  This is to ensure proper communication and understanding before submitting payment for any program.  

UPDATED ON OCTOBER 28 (SEE ORIGINAL VERBIAGE BELOW):  Due to COVID-19 VABA is unable to have a traditional indoor winter league.  This year the winter league is being conducted in the form of the Polar Bear Basketball League (PBBL) - held outdoors.

 VABA will follow all state-mandated recommendations when determining viability of the winter league season.  School-related cancellations will dictate VABA cancellations.  If physical distancing  is required (i.e. Phase I or II), VABA will cancel its winter league season. 

These refund periods apply ONLY if VABA cancels the season - (not a registrant's family chooses to cancel - in this case, please see comprehensive refund policy below).

COVID Refund Policy (in the event VABA must cancel the season) prior to Oct. 1, families would receive a 100% program-fee refund. 

TERM #1: If VABA's winter league season is cancelled BEFORE Oct. 1 families would receive a 100% program-fee refund.

TERM #2: If VABA's winter league season is cancelled between Oct. 1 and Nov. 10 (originally Nov. 1 - prior to PBBL)families would receive a 100% program-fee refund, minus  30% total program cost.  

TERM #3: If VABA's winter league season is cancelled between Nov. 10 (originally Nov. 1-- prior to PBBL) and Jan. 1, families would receive a 100% program-fee refund, minus 50% total program cost.   

November 1 is moved back to November 10 (as of October 28) when the PBBL was introduced in order to give families more time to consider the new offering.      

Any league cancellation that occurs after January 1, families would receive a pro-rated refund of the remaining balance based on the number of games played.  

THERE ARE ALWAYS A LIMITED NUMBER OF ROSTER SPOTS AVAILABLE.  REGISTRATIONS ARE PROCESSED ON A FIRST-COME, FIRST-SERVED BASIS.   Waiting to register could result in respective leagues/teams/rosters being full!  While we understand potential concerns for the unknown, VABA winter leagues require months of advance planning.   If school is in session (gyms are available for practice/games), VABA will plan on holding its winter league season (barring physical distancing requirements).  If physical distancing  is required, VABA will cancel its winter league season.  

PLEASE SEE BELOW. 

REFUND POLICY (notwithstanding state-mandated COVID-19  school-related  limitations):

All registrations require a minimum $100.00 non-refundable payment per program selection.

VABA will provide a refund under very limited circumstances, and VABA will not provide a refund for any reason if the request is made within 21 days of the start-date of any program (DECEMBER 14, 2020 FOR PBBL).    With regard to team programs (winter leagues, Bruins AAU, etc.), no refund of any kind will be provided after a player is assigned to a team regardless of when the request for a refund is made.

Except with regard to team programs (winter leagues, Bruins AAU, etc.) VABA will provide a full refund provided (1) the request is made more than  21days prior to the start-date of the program  and (2) the basis for the request is either  an injury or illness the onset of which occurs prior to the start-date of the program  and is verified by a physician’s note or the player’s family relocates outside the Charlottesville/Albemarle area prior to the start-date of the program.  VABA will not provide a refund because of an injury or illness that occurs after the start-date of the program.  VABA will not provide a refund because the player’s family relocates outside of the Charlottesville/Albemarle area after the start-date of the program.

In its sole discretion, VABA may consider a pro rata credit that may be used against future registration fees if a player is injured after the start-date of the program and within the first half of the program and  the player’s spot can be filled by another registrant.

Except as expressly provided above VABA will not provide a refund or consider a pro rata credit.  To be clear, VABA will not provide a refund for any of the following reasons:

  1. Schedule conflicts
  2. Change of schedule
  3. Family emergency
  4. Participant changes his/her mind
  5. Parent changes his/her mind
  6.  Dissatisfied  with the coach
  7. Dissatisfied with the team assignment
  8.  Dissatisfied with the program
  9. Program is too challenging

Any request for a refund or pro rata  credit must be  made via email to  info@playvaba.org and must set forth the basis for the request.   Please do not ask for an exception to the outlined policy.  As an organization, we must be fair and consistent with all families - making exceptions for some would compromise this policy and fairness across the board.  Thank you!

Refund Summary:

If your family chooses NOT to play prior to Nov. 10 = 70% refund
If your family chooses NOT to play between Nov. 11 – Dec. 14 = Refund minus $100 non-refundable
If your family chooses NOT to participate after Dec. 14 = No refund.

December 14 marks the "21-day prior window" (see above).

In the unlikely event VABA cancels PBBL season PRIOR to Jan. 1 (due to COVID-related change) = 50% refund

V
ABA REFUND POLICY INTRO (July 1 - October 28): Due to the adjusted/safety school plans of Albemarle County, Charlottesville City, private schools and other neighboring counties for the 2020-21 school year, and VABA’s dependence on servicing our winter league participants via the use of these facilities for team practices and game-sites, VABA has made accommodations to its typical winter league calendar.  Keep in mind, there is no guarantee that VABA will be having a season.  Despite the unforeseen circumstances, VABA’s priorities remain consistent: Safety, Sportsmanship, Mission-centered, Strong Leadership, Character Development, Professionally-trained/High-quality coaching & instruction, Organizational excellence. 

VABA is utilizing the Virginia High School League (VHSL) as a basketball-specific guide for practice and games.